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At Katie Boost, we stand behind the quality, craftsmanship, and durability of our dining chairs. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store.

Website: https://katieboost.site
Email: support@katieboost.site
Phone: +1 360 204 8241
Address: 103 Nanking Ave, George, WA 98848, USA

1. Warranty Coverage

We offer a 1-year limited warranty on most of our dining chairs unless otherwise stated on the product page. This warranty covers:

  • Manufacturing defects

  • Structural or material faults under normal residential use

Please refer to individual product listings for any product-specific warranty variations or additional coverage details.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase. Proof of purchase (order confirmation or receipt) is required to initiate any warranty service.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, please follow these steps:

  1. Contact Us: Send an email to support@katieboost.site.

  2. Include: Your order number, product name, a clear description of the issue, and photos or videos if applicable.

  3. Response: If your claim meets our criteria, we will provide return, replacement, or repair instructions.

4. Warranty Exclusions

This warranty does not cover:

  • Damage due to misuse, mishandling, or neglect

  • Improper assembly or use not in accordance with product guidelines

  • Normal wear and tear from regular use

  • Cosmetic issues that do not affect functionality (e.g., minor scratches, color fading, or surface marks)

  • Modifications or repairs not authorized by Katie Boost

  • Products purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability

Katie Boost’s liability is limited solely to the repair or replacement of a defective product under this warranty. We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

6. Additional Notes

  • Customers are responsible for return shipping costs unless the item was defective upon arrival.

  • All replacements are subject to product availability.

  • Warranty claims are generally reviewed and processed within 5–10 business days after receiving the returned item.

7. Contact Information

For any warranty-related questions or assistance, please contact:

Katie Boost – Online Dining Chair Store
? 103 Nanking Ave, George, WA 98848, USA
? support@katieboost.site
? +1 360 204 8241

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