Welcome to Katie Boost. We’re dedicated to ensuring your orders are delivered quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver your purchases.
Website: https://katieboost.site
Email: support@katieboost.site
Phone: +1 360 204 8241
Address: 103 Nanking Ave, George, WA 98848, USA
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive an email notification once your order has been shipped.
2. Shipping Times
Delivery times vary depending on your location and the availability of the item. Typical delivery estimates are:
-
United States: 5–10 business days
-
International Orders (if applicable): 10–20 business days
Please note that unexpected delays may occur due to customs processing, weather conditions, or courier issues.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location, order weight, and delivery method. Any applicable taxes or duties are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your shipment status. Please allow 24–48 hours for the tracking information to update.
5. Address Accuracy
Please ensure that all shipping details are entered correctly during checkout. Katie Boost is not responsible for delays or losses caused by incorrect or incomplete shipping addresses.
6. Delivery Attempts
Our delivery partners will make one or more attempts to deliver your package. If no one is available to receive it, the courier may leave a notice or hold the package at a local facility for pickup.
7. Delayed or Lost Shipments
If your order is delayed beyond the expected delivery time or appears lost in transit, please contact us at support@katieboost.site. We will investigate the issue with our shipping partner and keep you updated until it is resolved.
8. Damaged Packages
If your package arrives damaged, please document it with photos and contact us immediately. We will review the case and offer a replacement or refund depending on the situation.
9. International Shipping
For international customers, additional customs fees, import duties, or local taxes may apply. These charges are not included in your order total and must be paid by the recipient upon delivery.
10. Contact Us
If you have any questions or need assistance regarding shipping or delivery, please contact us using the information below:
Email: support@katieboost.site
Phone: +1 360 204 8241
Address: 103 Nanking Ave, George, WA 98848, USA